1. Overview
Matchline Group respects the privacy of businesses and individuals who contact us. This Privacy Notice explains how we collect, use, store, and protect information submitted through our website.
2. Information We Collect
When you submit an inquiry, we may collect:
- Your name and company name
- Your email address and telephone number
- The services you're interested in
- Project information and details you voluntarily provide
Our website may also process limited technical information necessary for security, fraud prevention, and website operation.
Please do not submit confidential project documents, passwords, financial information, or other sensitive materials through the initial contact form.
3. How We Use Your Information
We use submitted information to:
- Respond to inquiries and discuss potential services
- Evaluate project requirements and opportunities
- Maintain business correspondence and prospect records
- Protect our website against spam, abuse, and unauthorized activity
- Maintain records of inquiry processing and email delivery
We do not sell information submitted through our contact forms to third parties.
4. Service Providers
We use third-party technology providers to operate our website and process inquiries, including:
- Cloudflare: Website hosting, security verification, and temporary inquiry database storage
- Resend: Transactional email delivery and delivery-status notifications
- Zoho Mail: Business email receipt and correspondence
These providers process information in connection with the services they provide, subject to their respective agreements and applicable privacy practices.
5. Data Retention
Website inquiry records maintained in our Cloudflare database are retained for up to 180 days from submission, after which they are scheduled for deletion.
When an inquiry develops into an ongoing business relationship or qualified sales opportunity, relevant contact and correspondence information may be transferred to our business records and retained for legitimate business purposes.
Copies of correspondence in our business email systems, records associated with active business relationships, and information subject to legal retention requirements may be retained separately.
Technical security records are maintained only as reasonably necessary for security and abuse prevention, subject to applicable provider practices.
6. Information Security
We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, alteration, or disclosure.
Access to submitted inquiry information is limited to authorized personnel and service providers with a legitimate operational need.
No internet-based transmission or storage system can be guaranteed completely secure.
7. Your Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information associated with your inquiry, subject to applicable legal requirements and legitimate record-retention obligations.
Direct privacy-related requests to [email protected].
8. Changes to This Notice
We may update this Privacy Notice to reflect changes in our business operations, technology providers, or applicable requirements. The updated version will be published on our website with a revised effective date.
9. Contact
Matchline Group
Email: [email protected]
Website: https://matchlinegroup.com